OUR APPROACH

Navigating the vast expanse of the digital age requires more than just tools; it demands a well-defined structure, a blueprint that ensures every step is purposeful and progressive. The “Connection Quotient” Framework crafted by BCORE is precisely that compass.

The “Connection Quotient” serves as an essential benchmark in assessing a company’s capability to effectively merge digital technologies with their core business strategies, ultimately driving them towards success and maintaining a competitive edge in the marketplace.

• Human-to-Human Connection: Despite the digital medium, the essence of business remains human. How well do individuals or teams connect, communicate, and collaborate using digital tools?
• Human-to-Technology Connection: This can refer to how intuitively and efficiently people interact with digital platforms, tools, and interfaces. An organization with a high Connection Quotient in this aspect would have employees who are digitally literate and comfortable using various tech tools.
• Organisation-to-Customer Connection: In a digital world, businesses need to connect with their customers across various touchpoints—social media, websites, apps, etc. A high Connection Quotient might indicate a brand’s effectiveness in creating meaningful digital experiences for its customers.
• Digital Integration: How well are digital processes, tools, and strategies integrated into the overall business operations? This might involve looking at software integrations, the flow of data across digital channels, or the seamless operation of digital processes.